Are you ready for your next career opportunity?
If you are looking to join a team that manages with a highly visible, hands-on approach and provide the leadership and vision to fuel the growth of a successful Canadian business, then we are the right place for you!
As part of the management team, the Team Leader provides support to the Store Manager and Assistant Store Manager in overseeing the daily retail store operations. This role involves supervising, training, and motivating store associates, as well as handling operational tasks and ensuring compliance with company policies.
Daily tasks (but not limited to):
- Support the Store Manager with daily store operations.
- Act as the manager on duty in the absence of the Store Manager.
- Supervise and coordinate store staff.
- Assign duties to employees and provide feedback.
- Operate a cash register. Cashier duties.
- Resolve customer concerns, issues, and inquiries.
- Merchandising: Supervise and coordinate the resources of the store to maximize results and store appearance while making sure to constantly have inventory on the shelves.
- Supervise and organize the reception and stocking of merchandise.
- Supervise and assist with merchandising activities in the warehouse and in the store.
- Train new and current employees on key store processes.
- Provide quality customer service during operating hours.
- Address and assist with staffing requirements and recruitment needs.
- Ensure that employees work safely by following health and safety procedures.
- Key holding duties: Opening and closing the store.
- Ensure store cleanliness.
- Participation in inventory control and loss prevention processes.
- Prepare work schedules.
- Supports with recruitment, performance management and dismissals as required.
What you need to succeed?
- Minimum of two (2) years’ experience in the retail industry
- At least two (2) years in a supervisory or management role
- Open availability required (day, evening, weekend)
- Ability to efficiently organize time and manage priorities
- Good leadership, communication and decision-making skills; and
- Ability to multitask, prioritize, work in a dynamic, fast paced and high-volume environment
- Language: English
Why join our team?
- Stimulating and diverse working environment;
- Competitive compensation and benefits package*
- Company matched pension plan*
- Tailor-made training program and integration process; and
- Opportunity to develop management skills and pursue a career within the company.
- Dollarama is a growing Canadian business
*Applicable to full time employees only
We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.
