Guest Service Agent

What you'll do:

• Next Level Guest Service: Successfully complete an exceptional training program designed for top notch guest service agents
• Be a Brand Ambassador: Represent our values and culture in person, on the telephone and online. Share your passion for Canalta hotels
• Deliver Stellar Service: Provide 7 Star service by anticipating guests' needs and creating unforgettable moments
• Welcome Guests with a Smile: Create a friendly and welcoming environment for all guests, handling check-ins and check-outs with ease
• Be a Problem Solver: Take on challenges and be empowered to resolve guest issues. Turn obstacles into opportunities for unforgettable guest experiences
• Bring your A-game to maintain a clean and organized workspace, including the lobby and reception area to create an inviting environment for guests
• Embrace our hotel's guidelines and safety measures - they're here to ensure our team members and our guest experience is both amazing and safe
• Available to work all shifts (7am-3pm, 3pm-11pm, 11pm-7am)

Why work with us:

• Team Spirit - Join a team that feels more like family than co-workers. We celebrate diversity and positive vibes, making your workplace enjoyable every day
• Perks, Perks, Perks: Enjoy discounts at our hotels, competitive paybenefits. Plus, we love to have fun - from team-building events to seasonal parties, birthdaysmilestones, you'll always have a reason to celebrate
• Flexible scheduling - We understand that work-life balance is key - let's find a schedule that works for you!
• Growth Opportunities: Looking for a career? We provide training and development programs to help you within the hospitality industry. Your future is bright with us

What We're Looking For:

• Customer-Centric Attitude: Prior experience in customer service is a plus, but your passion for helping others is what matters most
• Engaging Personality: A friendly, upbeat demeanor that can put guests at ease and make their stay unforgettable
• Tech-Savvy: Comfort with technology and a desire to learn new programs
• Team Player: Ability to work collaboratively and support your teammates
• Ability to work flexible hours, including weekendsholidays - a little extra is never a bad thing!

Ready to make a difference? Join us in creating unforgettable experiences - your adventure starts here! To apply please submit your resume outlining your qualifications and why you would be a great fit for our team

We look forward to welcoming you to our team!

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