Position Summary: The Drumheller & District Humane Society (DDHS) is seeking a dedicated, compassionate, and highly organized individual to join our team as a Part-Time Shelter Coordinator. This dynamic role is responsible for overseeing the day-to-day operations and administration of the shelter, ensuring that both the animals and the facility are cared for in a safe, clean, and positive environment. This position offers a unique opportunity to contribute to animal welfare while applying administrative and organizational skills.
Key Responsibilities:
Animal Care & Shelter Operations:
- Ensure the wellbeing of all animals in our care. Socialize and enrich the animals to support their physical and mental well-being.
- Perform daily animal care duties, including kennel cleaning and disinfecting, scooping litter boxes, feeding animals in appropriate amounts on schedule, and administering medications as required.
- Maintain a hygienic and safe environment for all animals by conducting general cleaning and disinfecting, washing and folding laundry, sweeping & mopping.
- Oversee the isolation area, ensuring health and safety standards are followed.
- Monitor the health and behavior of animals and report concerns to the appropriate team members.
- Track spay & neuter dates, vaccinations and health treatments for all animals, ensuring records are accurate and up-to-date.
- Schedule and coordinate veterinary appointments, transport animals to and from the vet, and manage follow-up care instructions.
Public Relations & Community Engagement:
- Deliver exceptional customer service.
- Manage all incoming phone inquiries and email correspondence. Answer Facebook and Instagram messages during business hours
- Facilitate successful adoptions by conducting adoption interviews, processing and screening adoption applications, and ensuring that all necessary documentation is completed.
- Follow up with adopters: conduct post-adoption follow-ups to ensure a smooth transition for both the cat and the new owner.
- Offer guidance and resources to individuals surrendering their animals, aiming to educate them about alternatives when appropriate.
- Facilitate surrenders by assessing surrender requests according to shelter policy to ensure ethical intake.
- Promote responsible pet ownership and educate the public on DDHS programs and services.
- Foster positive relationships with local businesses, donors, and the public to support the shelter’s mission.
- Assist with the promotion of adoption events and fundraising campaigns.
Administrative & Organizational Support:
- Maintain accurate records and keep documents and tracking sheets filed and organized.
- Input data and keep the database up to date.
- Prepare deposits, pick up mail, and collaborate with the treasurer regarding financial matters.
- Create new files and detailed profiles for each animal, documenting history, personality, and special needs.
- Keep the website up to date with current adoptable animals, including updating pictures and bios regularly, and removing adopted animals.
- Assist in the planning and execution of fundraising and adoption events.
- Monitor supplies of food, litter, cleaning products and order more when required.
Volunteer Coordination:
- Support volunteer recruitment, training, and retention to ensure the shelter has a motivated and effective team of volunteers.
- Assist in creating a welcoming and positive environment for volunteers, ensuring they have the tools and resources needed to succeed.
- Provide ongoing support and guidance to volunteers, helping them to develop new skills and ensure they have rewarding experiences.
Additional Responsibilities:
- Ensure compliance with DDHS policies and procedures.
- Participate in strategic planning sessions with the board to streamline shelter. operations and improve efficiency.
- Create content for social media.
Qualifications:
- Previous education and/or experience in animal care, animal welfare, or a similar role.
- Strong organizational and administrative skills, with proficiency in Microsoft Office (Excel, Word) and familiarity with database management.
- Excellent interpersonal skills and the ability to communicate effectively with the public, volunteers, donors, and team members.
- Ability to work independently and as part of a team, demonstrating flexibility and adaptability in a fast-paced environment.
- Strong customer service skills and a passion for animal welfare and community engagement.
- A clear criminal record check.
- A drivers license and daily access to a reliable vehicle.
Work Conditions:
- This is a part-time position with flexible hours based on shelter needs. The current set shifts are Wednesday/Thursday/Friday from 4PM-7PM and Saturday from 11AM-4PM. The remaining 11 hours per week are to be scheduled based on your availability, with some flexibility required to meet shelter demands.
- Must be able to lift 30lbs and stand, crouch, bend for the majority of your shift.
- Work is primarily performed in a shelter environment, with some administrative tasks that can be completed remotely.
This is an exciting opportunity to contribute to the success of DDHS and make a positive impact on the lives of animals and the local community. We look forward to hearing from individuals who are passionate about animal welfare and who are eager to take on this fulfilling role!
Job Type: Part-time
Pay: $23.00 per hour
Expected hours: 25 per week
Schedule:
- Evening shift
- Every Weekend
- Monday to Friday
Work Location: In person
