Employer Concierge

MH Enterprises Employment Services is seeking an Employer Concierge to deliver responsive, relationship-based  employer services across Central Rural Alberta communities. The Employer Concierge acts as a single point of contact for employers, providing tailored recruitment support, labour market insights, inclusive hiring guidance, and ongoing retention assistance.

Duties:

• Conduct comprehensive employer intakes (phone,  virtual, or in-person) to assess hiring needs, workforce challenges, and  recruitment goals
• Develop and maintain detailed employer profiles, including current and anticipated staffing needs, skills gaps, and workplace capacity for inclusive hiring and accommodation
• Develop and implement recruitment and sourcing  strategies, including digital marketing/ promotion of programs, advertising, outreach, and targeted candidate matching
• Utilize labour market information to support employer decision-making and workforce planning
• Provide information, referrals, and connections to relevant programs, funding supports, and community resources
• Promote employer job opportunities through appropriate community and employment service channels
• Source, screen, and assess candidates based on employer requirements, job readiness, skills, and workplace fit
• Prepare and deliver curated candidate shortlists to employers
• Coordinate interviews and support employers throughout the hiring process
• Provide guidance on inclusive hiring practices and workplace accommodation where applicable
• Support onboarding and early-stage retention through employer coaching and follow-up support
• Collaborate with internal client-serving teams to coordinate wraparound supports such as training, transportation, and  workplace stability services
• Maintain regular employer contact to strengthen relationships and identify future hiring needs
• Collect and share real-time labour market  information, including workforce trends, skill shortages, and employer  feedback
• Contribute to continuous improvement through  employer engagement data and service evaluation
• Build and maintain strong relationships with  employers, community stakeholders, service providers, and referral partners
• Ensure accurate documentation of employer interactions, service delivery, and reporting requirements in compliance with contractual obligations
• Support integration between employer-facing and client-facing teams to ensure successful and sustainable job matches

Qualifications:

• Post-secondary Certificate or Diploma in Human Services, Business, Human Resources, or a related field
• Experience in employment services, recruitment, career development, or employer engagement considered an asset
• Strong interpersonal, relationship-building, and consultative communication skills
• Ability to engage and influence employers while promoting inclusive hiring practices
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to manage multiple employers and priorities simultaneously
• Proficiency in Microsoft Office Suite and database systems
• Knowledge of labour market trends, employment supports, and community resources considered an asset
• Demonstrated commitment to client-centered and inclusive service delivery practices
• Ability to work both independently and collaboratively within a team environment
• Valid Class 5 Driver’s License and reliable  transportation and ability to travel throughout service area (Drumheller, Three Hills, Stettler and surrounding)
• Criminal Record Check and Vulnerable Sector Check  required