Summer Team Member

Are you passionate about adventure and want to help people explore Drumheller?

Here at Bikes and Bites we’re about helping people feel the joy of adventure through e-bike tours, rentals, and sandwiches. We pride ourselves on exceptional customer service and creating a welcoming experience for everyone. We’re looking for friendly, eager and service-focused individuals to join our team for the summer.

YOUR ROLE

• Create memorable experiences for our visitors through friendly and timely service that makes people feel good and want to come back again and again and again.
• Enthusiastically engage with visitors, to promote our products andservices alongside Drumheller tourism opportunities.

The main tasks youare responsible for are:

• Helping folks rent e-bikes and join tours
• Computer bookings, processing payments, helmet fitting, route ideas, instructing bike use and safety
• Helping folks get a great meal - taking orders, preparing food, delivering orders
• Helping to keep the shop and bikes operating well -cleaning, stocking

REQUIREMENTS

• A customer service-oriented mindset that focuses on providing consistent, quality service and enhancing visitors’ experience
• Outgoing, friendly and creative
• Flexible schedule (weekday and weekend work required)
• Interest in learning new skills and problem-solving
• Able to work both alone and with others, fostering apositive team environment
• Able to prioritize tasks and ensure you stay busy and seek out the next helpful task
• Confident asking for additional support, clarification, and/or adjusting workload
• Able to stand for extended periods and lift 25 lbs

ASSETS

Experience or training in any of the following:

• customer service -food service or a commercial kitchen
• bike maintenance or basic mechanics
• a completed Alberta Food Safety
• Basics interactive course (or greater) Q
• Qualify for the Youth Employment & Skills Strategy program or other funding opportunities.

PERKS

• Discounted food (on/offshift)
• Paid onboarding and training (Drum Discovery)
• Casual uniform (tees and hat) provided, and more!

HOURS

Role starts in early May at 12-18 hours/week. Hours will increase in June, up to 20-40 hours/week in July and August. Role ends in early September.